Frequently Asked Questions

Every order ships in plain, unbranded packaging with no mention of the contents on the outside. The return label uses a neutral name, items are vacuum-sealed to protect freshness and privacy, and nothing on the parcel indicates what is inside. Your purchase stays completely private from doorstep to delivery.

Orders are prepared and shipped within 1–3 business days. Domestic delivery typically lands within 3–7 business days depending on your location and the shipping speed you choose at checkout. International orders take longer to clear customs. You will receive tracking once your order is on its way.

Browse the current drops on the Used Panties page, pick the piece you want, and check out securely. For anything specific or made-to-order, use Custom Orders to tell Erika exactly what you would like. You will get a confirmation, and your order is packed discreetly and shipped.

Yes. Custom requests are a core part of the shop. You can specify the style, color, fabric, wear time and any add-ons. Submit your request through the Custom Orders page and Erika will confirm details, timing and pricing before anything is made just for you.

Yes, international shipping is available to most countries. International parcels are shipped just as discreetly as domestic ones, though customs can add a few days to delivery. Shipping cost and estimated timing are shown at checkout based on your destination.

Yes. Canadian buyers are welcome and orders ship discreetly across Canada, including major cities like Toronto, Montreal, Vancouver and beyond. Canadian delivery usually takes a little longer than domestic US shipping due to border processing, and tracking is provided.

You can reach Erika directly through the contact options on the Links page, or by replying to your order confirmation. For custom work, the Custom Orders form goes straight to Erika. Messages are answered personally — there is no anonymous support desk in the middle.

After you submit a custom request, Erika reviews it and confirms the details: style, wear time, any add-ons, price and timeline. Once you approve, the piece is worn and prepared to your specifications, then packaged discreetly and shipped with tracking. You are kept in the loop at each step.

Each item is vacuum-sealed to lock in freshness, then placed inside plain, opaque packaging with no branding or description on the outside. This keeps your order private and preserves the condition of every piece in transit.

Checkout is handled securely and discreetly. Charges appear neutrally and never describe the contents of your order. Unlike open marketplaces where buyers and sellers arrange payment off-site, ordering direct means a single, straightforward checkout with the creator you are actually buying from.

You can buy on large marketplaces like All Things Worn, Sofia Gray, Snifffr or Pantydeal, or you can buy direct from a verified creator. Marketplaces offer the widest selection but require you to vet anonymous sellers. Buying direct from one trusted creator trades catalog size for consistent quality, verification and discreet shipping on every order.

For adults, buying and selling used underwear between consenting adults is legal in most of the US, Canada and the UK. All buyers and sellers must be 18 or older. This site is strictly for adults aged 18+ and every transaction is between verified adults.